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Privacy Policy

Wicksteed Works Ltd is a business-to-business agency, providing direct-to-fan services to the music industry. We own and operate the websites wicksteedworks.com and whichplatform.co. This privacy policy explains how we use any personal information we collect about you when you use these websites or opt in to our mailing list.

Wicksteed Works is a registered data controller, and can be contacted as follows:

  • by email: hello@wicksteedworks.com
  • by post: Wicksteed Works, Lower Ground Floor, 111 Charterhouse St, London EC1M 6AW, UK

Topics:

Information that we collect about you
How we collect personal information
How we store your information
Your right to object
How we use the information about you
Marketing
Access to your information and correction
Cookies
Third parties
Other websites
Changes to our privacy policy
How to contact us

Information we collect about you

We collect information about you when you voluntarily subscribe to our mailing list through the means set out below, or place an order for products and services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in promotions and competitions. Website usage is information collected using cookies.

This information may include:
– your name
– your email address
– your business name
– your phone number
– your IP address

How we collect personal information

We collect personal data in the following ways, always with your consent:
– through opt-in pages provided by Leadpages and Mailchimp
– through a subscription form on our Wicksteed works website provided by Mailchimp
– through a landing page subscription form provided by Mailchimp
– in exchange for content on Noisetrade
– through a subscription form on our Which Platform website provided by Mailchimp
– through the purchase of products on our website whichplatform.co using Paypal
– through your use of our website using Google Analytics and Facebook

How we store your information

We store your personal data using secure third party data processors, including Mailchimp and Paypal. When we export your data to local hard drives for processing, we delete the data as soon as processing is complete.

Read more about Mailchimp’s compliance.

Through our use of these data processors, your personal information may be transferred internationally. Where this is the case, we do our best to ensure that the data processors are compliant with data protection rules.

If you do not open a marketing email from us in 24 months, we will remove you from our list and we will email you to let you know you have done this, together with an option to re-subscribe.

Your right to object

If you consider that we are misusing your personal data, you have the right to make a complaint to the Information Commissioner’s Office, and the right to seek to enforce your rights through judicial remedy.

How we use the information about you

We collect information about you to process your order and manage the services we provide to you. The lawful basis for this processing is the contract formed by the transaction. If you consent, we will email you about news, updates, and other products and services we think may be of use to you. The lawful basis for this processing is consent. We may use your information to provide you with targeted content, information and offers. We will not share your information for marketing purposes.

Marketing

We would like to send you news, updates and information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. You can do this by unsubscribing using the link at the footer of any email we send you. Alternatively, if you no longer wish to be contacted for marketing purposes, and/or you would like your data to be removed permanently, please contact us at hello@wicksteedworks.com or by post at the above address.

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email hello@wicksteedworks.com or write to us at the above address.

We want to make sure that your personal information is accurate and up to date. You can correct the information we hold on you by clicking “update subscription preferences” in the footer of any marketing email we send to you, or by emailing us at hello@wicksteedworks.com or writing to us at the above address.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity. We may also use this information for the purposes of targeting marketing messages on third party platforms including Facebook, Twitter, and Google.

For further information, visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites explain how to remove cookies from your browser. However please note that in some cases, some website features may not function without cookies switched on.

Third parties

In collecting, processing and storing your data, we may use the following data processors:
– Leadpages
– Mailchimp
– Noisetrade
– Facebook
– Google
– Amazon
– Paypal
– Thrivecart

Other websites

Our website contains links to other websites. This privacy policy applies only to wicksteedworks.com and whichplatform.co. When you click through to other websites, you should be aware of their privacy policies.

Changes to our privacy policy

We review our privacy policy regularly and we will place any updates on this webpage. This privacy policy was last updated on 4 June 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:
– by email: hello@wicksteedworks.com
– by post: Wicksteed Works, Lower Ground Floor, 111 Charterhouse St, London EC1M 6AW, UK

Contact us

Get in touch and we'll respond ASAP.

hello@wicksteedworks.com

Subscribe to our mailing list

We'll contact you from time to time with expert insights, news, updates and special offers. You can unsubscribe at any time. Review our privacy policy here.

We won't spam you or share your email address.