Privacy Policy
- Last revised: 20 April, 2026
Wicksteed Works Ltd is a business-to-business agency, providing direct-to-fan marketing and ecommerce consultancy services to the music and creative industries. We own and operate the website wicksteedworks.com. This privacy policy explains how we use any personal information we collect about you when you use this website or opt in to our mailing list.
Wicksteed Works can be contacted as follows:
– by email: hello@wicksteedworks.com
– by post: Wicksteed Works, Fifth Floor, 111 Charterhouse St, London EC1M 6AW, UK
Wicksteed Works Ltd is a business-to-business agency, providing direct-to-fan marketing and ecommerce consultancy services to the music and creative industries. We own and operate the website wicksteedworks.com. This privacy policy explains how we use any personal information we collect about you when you use this website or opt in to our mailing list.
Wicksteed Works can be contacted as follows:
– by email: hello@wicksteedworks.com
– by post: Wicksteed Works, Fifth Floor, 111 Charterhouse St, London EC1M 6AW, UK
Information we collect about you
We collect information about you when you voluntarily subscribe to our mailing list through the means set out below, or place an order for products and services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in promotions and competitions. Website usage is information collected using cookies.
This information may include:
– your name
– your email address
– your business name
– your phone number
– your IP address
How we collect personal information
We collect personal data in the following ways, always with your consent:
– through opt-in landing pages
– through subscription forms on our Wicksteed Works website
How we store your information
We store your personal data using secure third party data processors. When we export your data to local hard drives for processing, we delete the data as soon as processing is complete.
Through our use of data processors, your personal information may be transferred internationally. Where this is the case, we do our best to ensure that the data processors are compliant with data protection rules.
Your right to object
If you consider that we are misusing your personal data, you have the right to make a complaint to the Information Commissioner’s Office, and the right to seek to enforce your rights through judicial remedy.
How we use the information about you
We will email you about news, updates, and other products and services we think may be of use to you. The lawful basis for this processing is consent. We may use your information to provide you with targeted content, information and offers. We will not share your information for marketing purposes. For our clients, we collect information about you to process your order and manage the services we provide to you. The lawful basis for this processing is the contract formed by the transaction.
Marketing
We would like to send you news, updates and information about our products and services which may be of interest to you.
You have a right at any time to stop us from contacting you for marketing purposes. You can do this by unsubscribing using the link at the footer of any email we send you. Alternatively, if you no longer wish to be contacted for marketing purposes, and/or you would like your data to be removed permanently, please contact us at hello@wicksteedworks.com or by post at the above address.
Access to your information and correction
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email hello@wicksteedworks.com or write to us at the above address.
We want to make sure that your personal information is accurate and up to date. You can correct the information we hold on you by clicking “update subscription preferences” in the footer of any marketing email we send to you, or by emailing us at hello@wicksteedworks.com or writing to us at the above address.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity. We may also use this information for the purposes of targeting marketing messages on third party platforms including Meta, Twitter, and Google.
For further information, visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites explain how to remove cookies from your browser. However please note that in some cases, some website features may not function without cookies switched on.
Other websites
Our website may contain links to other websites. This privacy policy applies only to wicksteedworks.com. When you click through to other websites, you should be aware of their privacy policies.
Changes to our privacy policy
We review our privacy policy regularly and we will place any updates on this webpage.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
– by email: hello@wicksteedworks.com
– by post: Wicksteed Works, Fifth Floor, 111 Charterhouse St, London EC1M 6AW, UK